Privacy, Refund & Warranty Policy

How we handle your personal information, refunds, cancellations, and product warranties.

Your privacy

We collect personal data only when you voluntarily provide it, such as your name, phone number, email address, or shipping details. Your information is used solely for order processing, customer communication, delivery coordination, and after-sales support.

Beirutek does not sell or misuse customer data. Personal information is shared only when necessary to complete an order, such as with delivery partners, or when required by law.

Refund policy

All purchases are final; we do not offer cash refunds or returns once an order is confirmed. A confirmed manufacturing defect may be eligible for repair or replacement under warranty.

Cancellation policy

Orders may be cancelled within 24 hours of confirmation, provided they haven't shipped or been processed. Requests must go through our official channels and are subject to confirmation.

Warranty

We provide an official 1-year warranty on all RAVPower products, covering manufacturing defects under normal use. It excludes misuse, accidental damage, unauthorized repairs, or normal wear. Claims require proof of purchase.

Cookies & analytics

We use cookies and basic analytics to keep the site running smoothly and understand how it's used. These don't identify you personally, and you can disable cookies in your browser settings at any time.

Policy changes

We may update this policy at any time. Changes are published on this page and take effect immediately.

Privacy concerns?

Reach out any time if you have questions about how your data is handled.

support@beirutek.com