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Frequently Asked Questions
Everything you need to know about authentic products, shipping, and support.
Are your products authentic?
Yes. Beirutek is the official exclusive distributor for Ravpower and Decodedgear in Lebanon. Every product is genuine, sourced directly from the brands, and backed by R Melkonian SARL.
Do you ship across Lebanon?
Yes. We deliver to all regions across Lebanon.
✔ Free shipping on all orders above $150
✔ Orders below this amount will incur standard delivery charges calculated at checkout.
Estimated delivery time:
2–3 business days
Delivery times may vary depending on your location.
What warranty do your products have?
All products come with manufacturer warranty. Warranty periods vary by product type and brand. Contact our support team for specific warranty details on any product.
Can I return or exchange a product?
All sales are final.
We do not accept returns or exchanges once an order has been completed.
If you receive a defective or damaged item, please contact our support team and we will gladly assist you.
How do I know which charger is compatible with my device?
Product pages include detailed compatibility information. Our power solutions support universal standards including USB-C, Lightning, and Quick Charge. Contact us if you need help choosing the right product.