Decoded Solid Clay Leather Case for iPhone Air

At Beirutek, we aim to provide high-quality, genuine products and a transparent purchasing experience. Please review our Returns & Refund Policy carefully before completing your purchase.

Return Window

We offer a 5-day return policy, meaning you have 5 calendar days from the date of delivery to report an issue with your order.

Requests submitted after this period will not be accepted.

Damages, Defects & Incorrect Items

Please inspect your order immediately upon delivery.

If you receive an item that is:

• Defective
• Damaged
• Incorrect

You must contact us within 5 days of receiving your order.

To report an issue, please email support@beirutek.com and include:

• Your order number
• A clear description of the issue
• Clear photos or videos showing the problem

If the issue is verified, Beirutek will provide an appropriate solution at its discretion.

Exchanges

We do not offer exchanges.

The only exception is when the product is confirmed to be defective, damaged, or incorrect upon delivery. In such cases, the resolution will be handled by Beirutek after inspection.

Please ensure you select the correct product, model, and specifications before placing your order. Our support team is available to assist you prior to purchase.

Refunds

Beirutek does not offer monetary refunds under any circumstances.

No refunds will be issued to the original payment method, including but not limited to:

• Change of mind
• Incorrect selection
• Compatibility issues not caused by a product defect

Return Eligibility

Items reported for issues must:

• Be in their original condition
• Include original packaging and accessories
• Show no signs of misuse, alteration, or accidental damage

Items damaged due to misuse, negligence, or improper handling are not eligible for return or resolution.

Non-Returnable Items

The following items are not eligible for return:

• Used or opened personal audio products
• Items without original packaging
• Items reported outside the 5-day window

Unauthorized Returns

Items returned without prior approval from Beirutek will not be accepted.

Agreement to Policy

By completing a purchase on Beirutek, you acknowledge and agree to this Returns & Refund Policy.

Contact Us

For any questions related to returns or reported issues, please contact:
📧 support@beirutek.com

Manufacturer Warranty Included:
Every Ravpower product comes with official manufacturer warranty—guaranteed.

What's Covered:
• Manufacturing defects in materials and workmanship
• Functional failures under normal use
• Battery performance issues (for applicable products)
• Charging port or connector defects
• Hardware malfunctions

Warranty Duration:
• Power Banks: 12-month warranty
• Wall Chargers: 12-month warranty
• Cables: 12-month warranty
• Audio Products: 12-month warranty
• Car Chargers: 12-month warranty

How to Claim:
• Contact Beirutek support team
• Provide proof of purchase and product details
• We handle the warranty process locally—no international shipping
• Fast replacement or repair service

Why Our Warranty Matters:
As the exclusive official distributor, we provide genuine manufacturer warranty backed by R Melkonian SARL. Unlike grey market sellers, we offer real warranty support in Lebanon.

Not Covered:
• Physical damage from drops or accidents
• Water damage or liquid exposure
• Unauthorized repairs or modifications
• Normal wear and tear

Your purchase is protected. Your trust is guaranteed.

100% Genuine Products—Guaranteed:
When you buy from Beirutek, you're getting authentic Ravpower and Decodedgear products. Period.

Our Authenticity Promise:
• Exclusive official distributor in Lebanon
• Direct partnership with Ravpower and Decodedgear
• Products sourced directly from manufacturers
• No counterfeits, no grey market imports
• Every product verified before shipping

How to Verify Authenticity:
• Check for official holographic stickers on packaging
• Verify serial numbers with manufacturer
• Original packaging with proper branding
• Authentic product manuals and documentation
• Official warranty cards included

Why This Matters:
Counterfeit tech products are dangerous—they can damage your devices, pose fire risks, and offer no warranty support. Grey market products may work initially but lack proper warranty coverage in Lebanon.

What You Get:
✓ Genuine products with real specifications
✓ Safe, tested, certified technology
✓ Full manufacturer warranty support
✓ Accurate product performance
✓ Peace of mind with every purchase

Backed by Trust:
R Melkonian SARL has been a trusted name in Lebanon's distribution market for decades. We don't compromise on authenticity—ever.

Shop authentic. Shop with confidence. Shop Beirutek.